Welcome to Loughton Health Centre
Surgery Update November 2020
We are OPEN, and very busy!
We are fully aware of the many stories in the national press about GP surgeries not being open. We also understand that we all want things to go back to how they were before the pandemic, and that the initial support for the NHS, which was strong at the start of the pandemic, is wearing thin. Please know that we are doing the best that we can for our patients.
We cannot comment on what other surgeries are doing – but want to re-assure you that-
We are OPEN!
All GP appointment requests must still be first triaged over the phone, and if you cannot be safely managed over the phone or video consultation, we will arrange for a face to face appointment for you.
BLOOD TESTS
Please be aware that as the winter approaches we will be making changes to our blood testing service at Loughton Health Centre.
From Monday 12th October 2020 the Phlebotomist will be here on Mondays Tuesdays. Wednesdays and Fridays from 8.30am.
Patients will be able to attend on each of these days without an appointment for a blood test however this will be a limited service to allow us to offer booked appointments for our elderly and vulnerable patients during the winter months.
Please visit our services page for details of other locations that offer the phlebotomy service
PLEASE NOTE THAT BLOOD TESTS ARE AVAILABLE FOR LOUGHTON HEALTH CENTRE REGISTERED PATIENTS ONLY
COVID-19
At Loughton Health Centre we are taking steps to ensure the safety and wellbeing of all patients and staff at the practice during the COVID-19 Pandemic. If you have symptoms of a high temperature, a new and continuous cough, a loss or change to your sense of smell and taste or you live with someone that is experiencing any of these symptoms you should self-isolate as per NHS Guidance for 10 days. (see below for the latest COVID-19 advice).
https://111.nhs.uk/
APPOINTMENTS
Due to the coronavirus outbreak, how you contact us will be different. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.
Your GP practice is open and if you need to see your GP, please ring us on 0208 502 5000 or book an appointment on line.
You can also call NHS 111.
Please do not come to the surgery unless you have an appointment.
Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
SICK CERTIFICATE
Should you need a sickness certificate for work for an absence related to Covid-19, you can download one below . There is no need to contact us.
Covid-19 medical certificate
PLANNING AND RESEARCH
This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information about this see:
https://digital.nhs.uk/coronavirus/gpes-data-for-pandemic-planning-and-research/general-practice-transparency-notice”
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
The Practice’s website uses cookies. For more information on which cookies our website uses and how they are used please go to
https://www.mysurgerywebsite.co.uk/disclaimer.htm
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WE ARE NOW USING DOCTORLINK, PLEASE CLICK HERE FOR MORE INFORMATION
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Evening and Weekend Appointments available
You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to
https://hucweb.co.uk/services/gp-extended-access/
If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Access
The Loughton Health Centre has full wheelchair access as well as wheelchair toilet facilities.
A special Disabled Reception Desk is available which can be opened for your convenience and a consulting room has been specially adapted to accommodate wheelchairs.
An induction loop for the hard of hearing is available at one reception desk.
In case of any difficulty whatsoever please do not hesitate to ask a member of staff for assistance.
How the NHS uses and protects your health records
Please see attached Notice and leaflet regarding West Essex CCG and the sharing of your clinical information.
Fair Processing Notice NHS Fair Processing leaflet NHS Fair Poster Notice NHS Fair Poster
Download Opt-Out Form MedeAnalytics FAQs Tool to help people right service.docx
GDPR Patient Leaflet 2018.doc (see Further Information tab for GDPR Notice and Privacy Notice).
My Care Record
Please see Further Information on the right for My Care Record Notice and Opt out form.
CQC Inspection report December 2019
Loughton Health Centre was rated as 'Good overall' at our recent inspection.
Please see the full report below
Latest CQC Inspection report
(Site updated 23/11/2020)