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Online Services

If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well. It’s your choice.

 

IT WILL BE NECESSARY TO COMPLETE AN APPLICATION FORM 

 

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.

You will be given login details, so you will need to think of a password which is unique to you. It will be necessary to go online and create your own unique account.  This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.

                                                  Try the New NHS App

 

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use EMIS online you can continue to use it. You can use the NHS App as well.

 

For more information go to www.nhs.uk/nhsapp'

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Have Your Say

NHS DATA SHARING-CLICK HERE FOR FURTHER INFORMATION

Welcome to Loughton Health Centre

PLEASE BE AWARE THAT LOUGHTON HEALTH CENTRE DOES NOT HAVE A FACEBOOK OR SOCIAL MEDIA PAGE. ANY SOCIAL MEDIA SITE THAT CLAIMS TO BE FROM THE HEALTH CENTRE SHOULD NOT BE USED TO CONTACT US OR SUBMIT FEEDBACK

THANK YOU

MONDAY 19TH JULY 2021

We need to continue to do what we can to keep people safe from catching Covid-19. One way we can all help with this is by continuing to wear a face-covering in our practice and we are asking all patients to do that, as well as our staff. Keeping our staff safe is essential to keep operating efficiently.

We are also continuing to make sure we don’t have large numbers of patients in our waiting areas and on the premises – again this is about reducing the chance of infection when there are rising rates in the community.

The various measures we have taken, including increased use of personal protective equipment, patients wearing face masks, holding more virtual consultations, social distancing and extra premises cleans have helped protect staff, patients and visitors over the past year. Taking these steps has also enabled us to continue providing many of the non-urgent services that would otherwise have been postponed.

We want to make sure you can all be confident about accessing or visiting local healthcare services safely.

Thank you for your understanding and your cooperation with this – it makes a huge difference.

our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination was widespread.

GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation. However, before we have more people coming into the surgery to see us in person, we need a bit of time to put in place measures to keep everyone safe.

As we wait for further national guidance on doing that, we ask that patients continue to contact us by phone or online as you have been doing.  We are facing unprecedented demands for our services and will need to continue to adjust how we use our clinicians’ time to best support our patients – particularly those who need us the most.

We will keep you updated as soon as we are clear about how we can re-open our reception areas safely.

 

Our staff are working extremely hard to provide services and care and we would like to thank our patients for your continued support.

COVID VACCINATION UPDATE

 The NHS will be in touch with you when it is your turn to be vaccinated. Please don’t call  before you are invited. In the meantime, you can get information about the COVID-19 Vaccination online at

www.nhs.uk/covidvaccination.

COVID-19

At Loughton Health Centre  we are taking steps to ensure the safety and wellbeing of all patients and staff at the practice during the COVID-19 Pandemic. If you have symptoms of a high temperature, a new and continuous cough, a loss or change to your sense of smell and taste or you live with someone that is experiencing any of these symptoms you should  self-isolate as per NHS Guidance for 10 days. (see below for the latest COVID-19 advice).

https://111.nhs.uk/

Please do not come to the surgery unless you have an appointment.

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

SICK CERTIFICATE

Should you need a sickness certificate for work for an absence related to Covid-19, you can download one below . There is no need to contact us.

Covid-19 medical certificate

PLANNING AND RESEARCH

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information about this see:  

https://digital.nhs.uk/coronavirus/gpes-data-for-pandemic-planning-and-research/general-practice-transparency-notice 

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

The Practice’s website uses cookies. For more information on which cookies our website uses and how they are used please go to

https://www.mysurgerywebsite.co.uk/disclaimer.htm

BLOOD TESTS

From Monday 12th October 2020  the Phlebotomist will be here on Mondays Tuesdays. Wednesdays and Fridays from 8.30am.

Further changes from Wednesday 16th December 2020

Patients will need to pre book an appointment with our reception team or book an appointment on line for blood testing from 16th December onwards.

PLEASE DO NOT QUEUE OUTSIDE FOR A BLOOD TEST IF YOU HAVE NOT BOOKED AN APPOINTMENT. 

We have had to make these changes during the winter months for the safety of our patients and staff

Please visit our services page for details of other locations that offer the phlebotomy service

          PLEASE NOTE THAT BLOOD TESTS ARE AVAILABLE FOR LOUGHTON HEALTH CENTRE REGISTERED PATIENTS ONLY

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

The Practice’s website uses cookies. For more information on which cookies our website uses and how they are used please go to

https://www.mysurgerywebsite.co.uk/disclaimer.htm

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Evening and Weekend Appointments available

You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to

https://hucweb.co.uk/services/gp-extended-access/

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

The Loughton Health Centre has full wheelchair access as well as wheelchair toilet facilities.

A special Disabled Reception Desk is available which can be opened for your convenience and a consulting room has been specially adapted to accommodate wheelchairs.

An induction loop for the hard of hearing is available at one reception desk.

In case of any difficulty whatsoever please do not hesitate to ask a member of staff for assistance.

How the NHS uses and protects your health records

Please see attached Notice and leaflet regarding West Essex CCG and the sharing of your clinical information. 

Fair Processing Notice   NHS Fair Processing leaflet   NHS Fair Poster Notice  NHS Fair Poster 

Download Opt-Out Form  MedeAnalytics FAQs  Tool to help people right service.docx 

GDPR Patient Leaflet 2018.doc (see Further Information tab for GDPR Notice and Privacy Notice).

My Care Record

Please see Further Information  below for My Care Record Notice and Opt out form. 

CQC Inspection report December 2019

Loughton Health Centre was rated as 'Good overall' at our recent inspection.

Please see the full report below

Latest CQC Inspection report

 

 

(Site updated 29/07/2021)

Contact Details

Loughton Health Centre

Contact Telephone

0208 502 5000
00 44 208 502 5000
111
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