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Online Services

If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well. It’s your choice.

 

IT WILL BE NECESSARY TO COMPLETE AN APPLICATION FORM AND PRODUCE PHOTO ID AND PROOF OF RESIDENCE

 

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw, this is your choice and practice staff will continue to treat you in the same way as before. This decision will not affect the quality of your care.

You will be given login details, so you will need to think of a password which is unique to you. It will be necessary to go online and create your own unique account.  This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.

                                                  Try the New NHS App

 

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use EMIS online you can continue to use it. You can use the NHS App as well.

 

For more information go to www.nhs.uk/nhsapp'

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Welcome to Loughton Health Centre

BLOOD TESTS

Please be aware from Week beginning  4th May our blood test times are changing. Our phlebotomist will be here on Tuesdays-Fridays only from 8.30am- 10am. (8.30-11.30 on Thursdays)This is to ensure that an adequate Phlebotomy service is available to all patients in the area during the COVID-19 outbreak

PLEASE NOTE THAT BLOOD TESTS ARE AVAILABLE FOR LOUGHTON HEALTH CENTRE REGISTERED PATIENTS ONLY

COVID-19

At Loughton Health Centre  we are taking steps to ensure the safety and wellbeing of all patients and staff at the practice during the COVID-19 Pandemic. If you have symptoms of a high temperature, a new and continuous cough, a loss or change to your sense of smell and taste or you live with someone that is experiencing any of these symptoms you should  self-isolate as per NHS Guidance (see below for the latest COVID-19 advice).

https://111.nhs.uk/

APPOINTMENTS

We will now be operating by telephone triage.

If you require medical assistance please call us on 0208 502 5000  A clinician will assess your case over the telephone and advice will be given. You may also be offered a video consultation. You will only be asked to attend the practice for a face to face assessment by the clinician if this is necessary.

Please DO NOT attend the surgery unless advised to do so by a clinician.

SICK CERTIFICATE

Should you need a sickness certificate for work for an absence related to Covid-19, you can download one below . There is no need to contact us.

Covid-19 medical certificate

PLANNING AND RESEARCH

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information about this see:  

https://digital.nhs.uk/coronavirus/gpes-data-for-pandemic-planning-and-research/general-practice-transparency-notice” 

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

The Practice’s website uses cookies. For more information on which cookies our website uses and how they are used please go to

https://www.mysurgerywebsite.co.uk/disclaimer.htm

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Evening and Weekend Appointments available

You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to

https://hucweb.co.uk/services/gp-extended-access/

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

The Loughton Health Centre has full wheelchair access as well as wheelchair toilet facilities.

A special Disabled Reception Desk is available which can be opened for your convenience and a consulting room has been specially adapted to accommodate wheelchairs.

An induction loop for the hard of hearing is available at one reception desk.

In case of any difficulty whatsoever please do not hesitate to ask a member of staff for assistance.

How the NHS uses and protects your health records

Please see attached Notice and leaflet regarding West Essex CCG and the sharing of your clinical information. 

Fair Processing Notice   NHS Fair Processing leaflet   NHS Fair Poster Notice  NHS Fair Poster 

Download Opt-Out Form  MedeAnalytics FAQs  Tool to help people right service.docx 

GDPR Patient Leaflet 2018.doc (see Further Information tab for GDPR Notice and Privacy Notice).

My Care Record

Please see Further Information on the right for My Care Record Notice and Opt out form. 

CQC Inspection report December 2019

Loughton Health Centre was rated as 'Good overall' at our recent inspection.

Please see the full report below

Latest CQC Inspection report

 

 

(Site updated 04/06/2020)

Contact Details

Loughton Health Centre

Surgery Address

Loughton Health Centre
The Drive
Loughton
Essex
IG10 1HW

Contact Telephone

0208 502 5000
00 44 208 502 5000
111
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website