Welcome to Loughton Health Centre

BLOOD TESTS

Please be aware from Week beginning  4th May our blood test times are changing. Our phlebotomist will be here on Tuesdays-Fridays only from 8.30am- 10am. (8.30-11.30 on Thursdays)

THERE WILL BE NO BLOOD TESTS ON A MONDAY MORNING

This is to ensure that an adequate Phlebotomy service is available to all patients in the area during the COVID-19 outbreak

Thank you

Following National Guidance The Surgery doors are now closed.

We are However open and here for all of our patients. If you need to see a Doctor or nurse or need assistance  please call the surgery between 8am-6.30 Monday-Friday

0208 502 5000

Due to the Coronavirus outbreak  we have changed to telephone consultations as per NHS England advice.

Your symptoms will be assessed over the telephone.

Please do not visit the practice for a GP appointment you will be called at your appointment time. Please ensure we have your correct contact number.

If you have developed a new continuous cough and/or a fever above 37.8 please self isolate for 7 days. If your symptoms deteriorate please contact us at the surgery  for further advice. When we are closed  please telephone 111.

Thank you for your co operation and support during this time.

You can access further advice from 111 by clicking the link below

https://111.nhs.uk/

Please note that the practice is experiencing an extremely high level of telephone calls . We are working extremely hard to answer as many of these calls as possible and you may prefer to contact us via Doctorlink by registering at

 https://app.doctorlink.com/LoughtonHealthcentre/register

Before contacting us please be aware that:​

• You should only order the medication you need. Please do not over order your medication or request this earlier than usual -this will not be processed
• Should you need a sickness certificate for work for an absence related to Covid-19, you can download one below . There is no need to contact us.

Covid-19 medical certificate

• Please see the below guidance on issuing antibiotics and steroids

Antibiotic and Steroid prescription requests

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information about this see:  

https://digital.nhs.uk/coronavirus/gpes-data-for-pandemic-planning-and-research/general-practice-transparency-notice” 

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

The Practice’s website uses cookies. For more information on which cookies our website uses and how they are used please go to

https://www.mysurgerywebsite.co.uk/disclaimer.htm

***********************************************************************

WE ARE NOW USING DOCTORLINK, PLEASE CLICK HERE FOR MORE INFORMATION

**********************************************************************

Evening and Weekend Appointments available

You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to

https://hucweb.co.uk/services/gp-extended-access/

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access

The Loughton Health Centre has full wheelchair access as well as wheelchair toilet facilities.

A special Disabled Reception Desk is available which can be opened for your convenience and a consulting room has been specially adapted to accommodate wheelchairs.

An induction loop for the hard of hearing is available at one reception desk.

In case of any difficulty whatsoever please do not hesitate to ask a member of staff for assistance.

How the NHS uses and protects your health records

Please see attached Notice and leaflet regarding West Essex CCG and the sharing of your clinical information. 

Fair Processing Notice   NHS Fair Processing leaflet   NHS Fair Poster Notice  NHS Fair Poster 

Download Opt-Out Form  MedeAnalytics FAQs  Tool to help people right service.docx 

GDPR Patient Leaflet 2018.doc (see Further Information tab for GDPR Notice and Privacy Notice).

Practice Leaflet November 2019

My Care Record

Please see Further Information on the right for My Care Record Notice and Opt out form. 

CQC Inspection report December 2019

Loughton Health Centre was rated as 'Good overall' at our recent inspection.

Please see the full report below

Latest CQC Inspection report